Return & Refund Policy

🔄 Returns

We accept returns only in cases where the product is:

• Damaged during delivery
• Incorrect product received
• Defective or unusable upon arrival

To request a return, please contact us within 48 hours of receiving your order.

Customers may be required to provide clear photos or videos of the received product and packaging to help us verify the issue.

💰 Refunds

Once the returned product has been inspected and the issue has been verified, an eligible refund or replacement will be provided.

Refund processing time may vary depending on the payment method used.

❌ Non-Returnable Items

For hygiene, safety, and product-quality reasons, opened, used, or tampered products generally cannot be returned unless the product was damaged, defective, or incorrect when received.

📦 Return Shipping

If the return is due to an error on our part, such as receiving the wrong or damaged product, we will arrange an appropriate solution.

Returns caused by a change of mind may not be eligible for a refund.

For return-related questions, please contact our customer support team.